Staff Planning

Staff Planning– is a continuous process of shaping the staff profile to ensure that it is capable of delivering business objectives and maintaining a high level of customer service to maximise sales conversion ratios in retail, and customer satisfaction in service industries. The use of footfall data to help predict peaks and troughs in customer numbers can help a business reduce staff costs during periods of low footfall, and maximise customer service and profit during periods of high footfall where customer service may suffer due to under-staffing.