December 21, 2018

Axiomatic’s 2018 Year in Review


As 2018 draws to a close, everyone at Axiomatic would like to thank all of our Customers, Suppliers, and Partner Organisations for their contributions towards helping us continue to grow, develop, and prosper. Here, we shall take a quick look back at some key moments over the year, and cast our attention towards what lies ahead for 2019…

Key Employee Milestones

In June we celebrated 10 years of service from our Support and Installations Manager, Derek Williams. In October we celebrated the 10 years service of our Office Manager, Claire Rigley. Both Derek and Claire have worked tirelessly throughout their time here, and have had a huge impact on the direction Axiomatic has taken and its consequent successes. They both continue to bring invaluable experience and insight to their roles, and are highly valued and respected members of our Axiomatic team.

Growing relationships between both existing and new clients

We have had the pleasure of working with a wide range of customers, across all sectors sizes and locations, throughout 2018. Some of the most notable organisations expanding their systems with us include: Topps Tiles, Harveys the Furniture Store, Bensons for Beds, Arcadia Group, JD Sports, Wren Kitchens, and The University of Derby. Notable new customers include the likes of Cadbury World, Ted Baker, and The University of Nottingham. We have also had the pleasure of working with smaller scale organisations in more unique (and sometimes challenging!) environments. A few of these include Great Orme Mines, Gillies Furtniture, John Hansard Gallery, St Albans Cathedral, and the well known Twisted Spire Church in Chesterfield.

               

Improving our Support Service

As always, we work tremendously  hard to continuously improve the levels of support service we provide our customers with. In 2018 we expanded our Support department, so to be more able to better meet the needs of users of our systems. Secondly, we made strides to develop our procedures and protocols when monitoring the counting accuracy of installed systems. This has allowed us to spot and analyse trends over time, as well as assessing the success of any alterations made to a system.

Continued interaction with, and support for, the local community 

As we strive to do each year, Axiomatic aims to positively impact the community in which we operate. We made a donation to Treetops Hospice Care, who provide nursing care and support for adults and their families across Derbyshire and Nottinghamshire. We also agreed a shirt sponsorship arrangement with a local junior football team, Hucknall Warriors U14s.

Growing our Distributor Programme

In the Autumn, Axiomatic and Logical Building Automation (LBA) came to an agreement in which LBA would join Axiomatic’s distributor programme in Australia. LBA will be distributing Axiomatic’s SpaceAudit® and OTOVAC® solutions to universities across Australia, helping them to view deep insights into how they use their physical space, and better manage their space use. LBA wrote a piece detailing more of how the arrangement works, and what it signifies from their perspective. This can be found here.

Attending Trade Shows and Exhibitions

Each year Axiomatic attends a number of industry trade shows, conferences and exhibitions. This year was no different, particular highlights include the EAUC conference in May, and the Smart Buildings Show in November. Events like these provide us with a valuable opportunity to have direct contact with customers, suppliers and other stakeholders.

Expanding our range of Products and Services

At Axiomatic we’re never wanting to sit still. Behind the scenes we’re always working on new, innovative ways to help our customers. Whether this be new ways to track and count people, or new ways to report and display this info to the end user.

In 2018 we adopted a more flexible approach for perspective customers, introducing a rental model, whereby if clients only wanted a counting system in place for a limited amount of time, they could rent a system at a much more affordable rate than if they were to buy a system outright. In addition to this, our development wizards have been working constantly to bring new updates which focus on improving the UI and performance of our reporting software. They have also been working on some big changes to the frameworks of our various reporting suites, and the flexibility and ease of installation of our people counting solutions – which brings us on nicely to…

We have some big plans for 2019. So without getting over excited, or giving too much away, here’s what we have in store…

Like we just mentioned, we’re working on changes to the framework behind our reporting software. Changes to this will massively increase the accessibility and usability of the data we provide. There will be increased functionality, along with large scale updates and general modernising of the display, and processes behind the scenes.

We are also looking to broaden the range of our counting solutions. We are aiming for a more general release of our WiFi tracking technology sometime in 2019, and increasing our solution flexibility in the form of battery operated counters and wireless sensors. We’re going to be updating our reporting and support options to cater for the latest counting technologies – such as the Irysis Vector 4D™ – enabling more accurate counting, in more environments than ever before.

Finally, we are aiming to re-launch our desk reporting solutions. We are currently in the process of overhauling our entire desk reporting system, including both hardware and software. Our new system will see improved battery life, a move towards wireless receivers, increased hosting options, as well as further desk utilisation services. All of this, combined with our new reporting framework mentioned above ensures our desk reporting systems will be invaluable for the modern office environment.